Contact Florida SHOTS

Contact

Contact

P: 877.888.7468 (SHOT)
F: 850.412.5801
[email protected]ealth.gov
4052 Bald Cypress Way, Bin A-11
Tallahassee, FL 32399-1719

Florida SHOTS Help Desk

Free support for Florida SHOTS and Vaccines for Children (VFC) issues Monday-Friday, 8 A.M. – 5 P.M. ET, including: 

  • Merging duplicate shot records 
  • Adding account administrators and unlocking accounts 
  • Questions about any Florida SHOTS features 
  • Requesting Florida SHOTS materials 
  • General immunization questions
  • VFC accounts, orders and temperature logs (Choose Option 1)

Field Trainers

(Assist private healthcare practices with Florida SHOTS training issues)

Keenan Farrar 

813.382.7140 

K[email protected] 

  • Bay 
  • Calhoun 
  • Charlotte 
  • Citrus 
  • Collier 
  • DeSoto 
  • Dixie 
  • Escambia 
  • Franklin 
  • Gadsden 
  • Gilchrist 
  • Glades 
  • Gulf 
  • Hamilton 
  • Hardee 
  • Hendry 
  • Hernando 
  • Highlands 
  • Hillsborough 
  • Holmes 
  • Jackson 
  • Jefferson 
  • Lafayette 
  • Lee 
  • Leon 
  • Levy 
  • Liberty 
  • Madison 
  • Manatee 
  • Monroe 
  • Okaloosa 
  • Pasco 
  • Pinellas 
  • Polk 
  • Santa Rosa 
  • Sarasota 
  • Suwannee 
  • Taylor 
  • Wakulla 
  • Walton 
  • Washington

Fatima Aviles 

904.248.9370 

F[email protected] 

Español **Available for Spanish statewide** 

  1. Alachua 
  2. Baker 
  3. Bradford 
  4. Brevard 
  5. Broward 
  6. Clay 
  7. Columbia 
  8. Duval 
  9. Flagler 
  10. Indian River 
  11. Lake 
  12. Marion 
  13. Martin 
  14. Miami-Dade 
  15. Nassau 
  16. Okeechobee 
  17. Orange 
  18. Osceola 
  19. Palm Beach 
  20. Putnam 
  21. Seminole
  22. St. Johns 
  23. St. Lucie 
  24. Sumter 
  25. Union 
  26. Volusia 

Data Upload Field Team

Technology Field Representative

(Provides software development support)

Implementation Specialists

(Provide support to healthcare provider practices to start with data upload)

David Krauss

904.629.5476

[email protected]

Serving practices that use the following medical software packages:

  1. AdaptaMed 
  2. Advanced Data Systems Corp
  3. AdvancedMD
  4. Allscripts-Professional: Enterprise, Misys PM, MyWay, Misys EHR, Sunrise
  5. American Medical Software 
  6. AMOS
  7. Aprima
  8. Athena Health
  9. CareCloud
  10. CareDox
  11. CollaborateMd / Claimgear
  12. Computer-Rx
  13. Comtron
  14. CPSI
  15. CureMD
  16. digiChart
  17. Doc-tor.com/Picasso
  18. Doctors Partner
  19. DocUtap
  20. Drs Enterprise
  21. eClinicalWorks
  22. ehrTHOMAS
  23. GeniusDoc
  24. GloStream
  25. Henry Schein-MicroMD
  26. I-Salus
  27. i2i Systems-i2itracks
  28. Kareo
  29. MacPractice
  30. MDRhythm
  31. Medappz
  32. MedHost
  33. Medinformatix
  34. Meditab
  35. MedXLnce
  36. MegaTech
  37. ModuleMD Wise
  38. NCG Medical (Perfect Care)
  39. Netconnect
  40. Nextgen
  41. Office Ally
  42. Office Practicum
  43. Omni MD
  44. PyraMed
  45. Script Management Partners
  46. Siemens
  47. SRS Soft
  48. StreamlineMD
  49. Surescripts
  50. Vactrack
  51. Varian ARIA
  52. Wellsoft

Colleen Tully

904.755.5167

[email protected]

Serving practices that use the following medical software packages:

  1. Acrendo
  2. AltaPoint
  3. Agastha
  4. Amazing Charts 
  5. Automated Medical Systems
  6. AutoMedicWorks 
  7. Bizmatics-PrognoCiS 
  8. blueEHR
  9. Care360
  10. Cerner Corporation-Powerworks, Millenium
  11. ChartAccess
  12. Clinet Medical Software 
  13. ClinixMD
  14. CodoniX 
  15. CompuGroup
  16. Doctors Access
  17. e-MDs
  18. e-med Practice
  19. Epic
  20. Falcon
  21. Flatiron
  22. GE Centricity
  23. GlaceEMR
  24. Greenway Health: Primesuite, Intergy, Medware, Medical Manager, SuccessEHS 
  25. Harris CareTracker
  26. Healthestate
  27. Health Fusion
  28. Hello Health
  29. InSync
  30. Intermedix Medios
  31. iPatientcare
  32. McKesson: Practice Partner, Horizon
  33. MD Land
  34. MDFlow Systems
  35. MDVita
  36. Medical Informatics Engineering 
  37. Medical Office Online
  38. Medicat
  39. Medisoft Clinical: iKnowMed, Paragon
  40. Meditech
  41. OneTouch EMR
  42. PDX
  43. Pediatric Concierge
  44. Physicians Computer Company, PCC
  45. Practice Choice
  46. Practice Fusion
  47. Pulse Systems
  48. Rx30
  49. Sammy EHR
  50. Sevocity
  51. Soapware
  52. STC ImmsLink
  53. TotalMd 
  54. TriMed technologies (Expert Practice Manager)
  55. Vipa Health Solutions (SmartEMR)
  56. Waiting Room Solutions 
  57. Workflow
  58. xcite

Data Quality Specialist

Gretchen Cotter

786.271.6453

[email protected]

Serving practices with a thorough data quality analysis:

  • Full review of your data in Florida SHOTS using the Data Quality Tool
  • Review of immunization codes within your software
  • Review of all rejections, warnings, and accepted data
  • Patient chart review to look for discrepancies in documentation between the patient’s chart, EHR, and data reported to Florida SHOTS

Post-Implementation Support

(Customer support for data upload offices who need training and troubleshooting with their immunization data uploads)